Warranty Claims

To ensure a quick, smooth warranty claim process, please provide as much information and detail as possible.

Important -The total combined attachment size should not exceed 5mb, your claim may be blocked by our server if your total attachment size exceeds this limit. If your images are large in size, submit the claim without any attachments. You will then be able to supply images after the claim is submitted.

For detailed information on our warranties, please see our Warranty Information page.

A ‘Clear Image of Proof of Purchase’ should show the product name, place of purchase, date of purchase, and the purchase price clearly in one image.

For information on where to find your SAI Global Serial Number, Date of Manufacture or Batch Number, please see the following;

SAI Global Serial Number

SAI Global Serial Number

A separate sticker located on the back or sides of the car restraint. The number is located vertically on the right side of the sticker and is either 2 letters (beginning with ‘S’) followed by 6 numbers or the letters ‘SAIG’ followed by 9 numbers. Information regarding individual locations for each restraint can be found here.

 

Date of Manufacture

Date of Manufacture

A separate sticker located on the back or sides of the car restraint. Normally located on the opposite side to the above serial number sticker. Information regarding individual locations for each restraint can be found here.