Terms & Conditions

By using making a purchase on this site, you agree to these Terms and Conditions and our Refunds and Returns policy.

It is important that you are only purchasing genuine replacement parts that are suitable for use with your SecureSafe products. It is recommended that you only purchase parts that match the model number provided on your product or on the products original instruction booklet. Please contact our Customer Care Department if you require assistance in identifying your product. 02 4728 8090 / customercare@infa.com.au

No responsibility is taken by SecureSafe if parts are used with unauthorised or unsuitable products.

SecureSafe is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed are currently in stock and pricing is true and correct. In the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.